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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of Emma Jones

Emma Jones

January 22, 2026

5  out of  5
rating by Emma Jones
"I had the pleasure of receiving wonderful customer service from Jackie! She was very clearly communicative, kind, and helpful. Made the process of starting an insurance policy feel much easier. Thanks again!"
We responded:
"Emma, Thank you so much for the five star review! I'm so glad to here you received wonderful service from Jackie! She is the absolute best helping our customers choose the right insurance for their needs! I appreciate your business! Thank you! -Chuck "
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Paco Bird

January 21, 2026

5  out of  5
rating by Paco Bird
"I worked with Jackie on switching my auto and home to All State. Jackie was courteous, personable, ilnformative, patient, and efficient. She ensured that we received the right amount of coverage at the best value!"
We responded:
"Paco, thank you for the 5 ⭐and for sharing your experience with Jackie at my office! I'm so glad to hear you had a great experience! Thank you for trusting us with your business! -Chuck "
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Ryan Shahan

January 16, 2026

5  out of  5
rating by Ryan Shahan
"Worked with Jackie helped save me money and got me life and auto coverage set up!"
We responded:
"Wow, thank you for the 5-star review, Ryan! We deeply appreciate your support! If you ever need any help or have any questions on anything insurance related, please do not hesitate to get in touch! Ryan, thank you so much for the 5-star rating! If you have any insurance questions or need assistance, State Farm Agent Chuck Carnahan’s Team is just a call or email away! "
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skye dreamer

January 14, 2026

5  out of  5
rating by skye dreamer
"Jackie was very helpful with setting up renter's insurance. 😊"
We responded:
"Thank you for taking the time to leave such a great review, skye. We strive for excellence in all things insurance and are grateful for your positive feedback. "
Profile photo of Zach Howard

Zach Howard

January 9, 2026

5  out of  5
rating by Zach Howard
"The team there did great. Jackie sat down with me when a time was good for me and explained everything and showed me multiple rates including the rate that worked for me."
We responded:
"Zach, Thank you for your business and for the five-star review! I'm really glad to hear that Jackie was able to help you with all of your insurance needs! We're always here to help when you need us! -Chuck "
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Dylan Miller

December 29, 2025

5  out of  5
rating by Dylan Miller
"The crew here did a very good job at helping me get started with my new insurance, they are all very nice and patient, and very professional."
We responded:
"Dylan, Thank you for the five star review and for sharing your experience with my agency! We're glad to have you on board and here to help whenever you need us! -Chuck "
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paul collins

December 17, 2025

5  out of  5
rating by paul collins
"Nico Was great"
We responded:
"Paul, thank you for the five-star review! I appreciate your feedback and look forward to continuing to provide you with great service. If there's anything else we can do for your insurance needs, just let us know! -Chuck "
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April Yarnal

December 15, 2025

5  out of  5
rating by April Yarnal
"Absolutely 10/10 Erika did an amazing job being personable , friendly, and professional. As someone that works in customer service she was absolutely wonderful!!"
We responded:
"April, thank you for sharing your experience with my agency and for the 5⭐ review! I'm so glad you had a friendly and professional experience, that is our number one goal! We're always here to help! - Chuck"
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Drew Wise

December 9, 2025

5  out of  5
rating by Drew Wise
"Matt helped me with a home owners policy, he was very responsive, helpful, and easy to work with."
We responded:
"Drew, thank you for the 5⭐ review! I'm so glad to hear that Matt was able to assist you with your policy! Thank you for trusting us with all of your insurance needs! -Chuck"
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rebecca stillwagon

December 5, 2025

5  out of  5
rating by rebecca stillwagon
"Matt was very helpful and pleasant. He and the woman at the first desk helped me so much. Thank you!"
We responded:
"Rebecca, thank you for the 5 ⭐review! I'm pleased to hear that Matt and Kaylee were able to assist you! Thank you for your business and trusting us with your insurance needs!-Chuck "
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Ninette Stowe

November 27, 2025

5  out of  5
rating by Ninette Stowe
"Matt was very helpful in the process of transferring all my insurance needs. Very polite. It was very easy to build a rapport with Matt."
We responded:
"Ninette, Thank you for the five-star review! I appreciate your feedback about Matt, he does a great job with our customers! Thank you for your business and trusting us with all of your insurance needs! - Chuck"
Profile photo of Matthew Peskar

Matthew Peskar

November 26, 2025

5  out of  5
rating by Matthew Peskar
"Great customer service!! and very knowledgeable staff!!"
We responded:
"Matt, thank you for the 5 ⭐ review! I'm glad you had a great experience with my agency! Thank you for trusting us for all of your insurance needs, we're here to help when you need us! -Chuck "
Profile photo of Caitlin Kendra

Caitlin Kendra

November 26, 2025

5  out of  5
rating by Caitlin Kendra
"My family has been with State Farm for many years. With my recent car purchase, it was time for me to have my own individual policy. Matt has made the entire process incredibly smooth! He took the time to explain the different levels of coverage in a way that was thorough and easy to understand, and walked me through several quotes, so I could weigh all my options and choose a policy the best fit my needs. He also made sure to mention any savings I could be eligible for at the time, and very easily got my husband and I set up with a renter’s insurance policy as well. He has been extremely patient and informative, which really helped me feel confident in my decisions regarding coverage! Matt has been very responsive to all my questions (and there were a lot) and is genuinely easy to work with. I know getting this policy in place had a lot of moving parts, and he made it happen very quickly and with great care. I am so glad I stayed on with Chuck Carnahan State Farm!"
We responded:
"Caitlin, Thank you for the 5⭐ Review and for sharing your experience with Matt at my Waynesburg agency! I'm so glad to hear that you got the correct coverages and discounts for your family's needs on your auto and renters policies! I appreciate your business, we're here for you when you need us, thank you! -Chuck "
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Ashley Curry

November 14, 2025

5  out of  5
rating by Ashley Curry
"Great experience overall, very knowledgeable agents"
We responded:
"Ashley, thank you for the 5⭐ review! I'm glad to hear that you had a great experience with my agency! I Appreciate your business, thank you for trusting us with your insurance needs! -Chuck "
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Danielle Siko

October 31, 2025

5  out of  5
rating by Danielle Siko
"Lisa was very knowledgeable and eager to help me with policy questions and replacement of ID cards. Thank you again"
We responded:
"Danielle, thank you for the 5⭐ review! Miss Lisa is the absolute best, I'm glad to hear you had a great experience with her! Thank you for trusting us with all of your insurance needs I appreciate your business! -Chuck "
Profile photo of Autumn Tedrow

Autumn Tedrow

October 29, 2025

5  out of  5
rating by Autumn Tedrow
"Lisa was great! She was so kind, fast, and efficient!"
We responded:
"Autumn, thank you for the five star review! I'm so glad you had a great experience with Lisa from my agency! She does such a great job with all of our customers. I appreciate your business. Thank you! -Chuck "
Profile photo of Kirstin Wolfe

Kirstin Wolfe

October 28, 2025

5  out of  5
rating by Kirstin Wolfe
"Excellent customer service and providing necessary info. Easily answered questions and concerns."
We responded:
"Kirstin, Thank you for the five-star review! I'm really glad to hear you had a great experience with my agency! Thank you for trusting us with all of your insurance needs. I appreciate it! -Chuck "
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rd1outdoors

October 27, 2025

5  out of  5
rating by rd1outdoors
"Best in Greene County"
We responded:
"Rd1outdoors, Thank you for the 5⭐ review and for trusting us with all of your insurance needs! I really appreciate your business, thank you-Chuck"
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Jeanine Burwell

October 24, 2025

5  out of  5
rating by Jeanine Burwell
"I spoke with Matt and he was very professional, and assisted me with all my needs. It was a pleasure speaking to him."
We responded:
"Jeanine, I appreciate the 5 ⭐ review, and I'm so glad to hear that Matt was able to help you with all of your insurance needs! I appreciate your business. Thank you!-Chuck "
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Jay Crawford

October 24, 2025

5  out of  5
rating by Jay Crawford
"Chuck , and especially Jackie did great work on what I was trying to do insurance wise she worked really hard on it and kept in contact with me the whole time even though it didn’t work out still appreciate the time and effort they put in it again greatly appreciated their work"
We responded:
"Jay, I appreciate the kind words and thank you for the 5 ⭐ review! Jackie does such a great job helping our customers with all of their insurance needs. I truly appreciate your business and look forward to working with you in the future. Thank you! -Chuck"
Profile photo of Debbie Smith

Debbie Smith

October 12, 2025

5  out of  5
rating by Debbie Smith
"Very nice and accommodating staff. Always pleasant and wanting to help"
We responded:
"Debbie, thank you for the 5 ⭐ review! I'm glad to hear you're had a great experience with my agency! Thank you for trusting us with all of your insurance needs! -Chuck"
Profile photo of Bonita Whalen

Bonita Whalen

October 9, 2025

5  out of  5
rating by Bonita Whalen
"I stopped in at the State Farm insurance office of Chuck Carnahan yesterday and met with Matt. He helped us review our current auto and homeowners insurance that we had with another company. I was amazed at the savings. Matt was a great agent and explained everything and helped us improve some of our coverage and still saved me about $120.00 a month. I had been in sales for 43 years and it was wonderful to work with such a friendly and knowledgeable young man and company. I would highly recommend anyone stop in and see what they can do for you. Thanks again for such great service. Bonita Whalen Waynesburg PA"
We responded:
"Bonita, thank you so much for the kind words in the five-star review! I'm so glad to hear that we were able to save you money and get you great coverage at the same time! Yes, Matt is fantastic with all of our customers, helping them choose the proper coverages! Thank you for trusting us with your business-Chuck "
Profile photo of Kersha Leadbeater

Kersha Leadbeater

September 26, 2025

5  out of  5
rating by Kersha Leadbeater
"I highly recommend Matt at this office he was helpful from the very first moment. He was able to save myself and my husband a little over $100 on our auto policy that had the same exact cover from our previous policy at a different company. He was also able to end up bundling us a home and auto policy with the same great coverage for under our old monthly premium. So we got great auto coverage and added home coverage for less than our old price. It is well worth the phone call to try and get the amazing deal that you deserve great customer service and support and amazing pricing I highly recommend"
We responded:
"Kersha, thank you for sharing your experience withy Agency and for the 5⭐ review! I'm so glad that Matt was was able to help you save money and get you great coverage on your auto and home! I appreciate your business! Thank you - Chuck"
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carol gifford

September 23, 2025

5  out of  5
rating by carol gifford
"Chuck and everyone working in his office are friendly and quick to assist with whatever your reason for visiting the office."
We responded:
"Carol, Thank you for the kind words and for the five-star review! I truly appreciate your business and it's always good to see you when you come in. Thank you!! -Chuck"
Profile photo of Tim Rossetti

Tim Rossetti

September 22, 2025

5  out of  5
rating by Tim Rossetti
"I want to thank Nico Rossetti for assisting me with my policies. He made the process very simple and painless and a polite young man. Thank you Nico"
We responded:
"Tim, Thank you for the five-star review and yes, Nico does such a great job helping our customers with all of their insurance needs! I'm glad the process went smoothly for you. I appreciate your business, Thank you! Chuck"